ISO/IEC 20000 is the international standard for IT service management.
This standard enables you to independently demonstrate to your customers that you meet best practice.
ISO/IEC 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly applicable to internal / external IT service providers, IT departments and IT outsourcing organizations.
ISO/IEC 20000 certification demonstrates that an organization has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service.
Some of the key benefits are listed below:
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